TECHNICAL SUPPORT

Our services

  • to establish and operate a national network – installation, service, and opening personal technical assistance / support points;
  • help desk / customer service;
  • checks of the installers – our experts visit the locations of the installed devices in a targeted manner, or at random to check and evaluate the work of the installers, the used materials and the satisfaction of the customers;
  • organizing and carrying out test purchases (mystery shopping);
  • analysis, report and advising to support decision-making and planning;
  • organizing conferences, dealer meetings (providing venue, time and date, agenda, menu, resources, lecturers) – e.g. training for mechanics, technicians, training sessions and higher trainings,
  • Call Center Training, preparation of distributor’s manuals (Troubleshooting Guide)
  • making video tutorials and instructional videos.
tamogatas